What managers say, what employees hear : connecting with your front line (so they'll connect with customers)

作者：edited by Regina Fazio Maruca.
出版社：Praeger Publishers
ISBN：0313050597 (electronic bk.) ; 9780313050596 (electronic bk.)
出版日期：2006
其他作者：Maruca, Regina Fazio.
語言：zh
出版地：Westport, Conn. :
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192 p. ::ill.

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