Fundamentals of total quality management : process analysis and improvement

Author：Jens J. Dahlgaard, Kai Kristensen, and Gopal K. Kanji.
Publisher：Taylor & Francis
ISBN：9780203930021 (e-book : PDF) ; 9780748772933 (pbk.)
Publication Date：2002
其他作者：Dahlgaard, J. J. ; Kristensen, Kai. ; Kanji, Gopal K.
語言：zh
出版地：London :
Description

344 p. ::ill. ;:24 cm.

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