Customer relationship management and the social and semantic web : enabling cliens conexus

Author：Ricardo Colomo-Palacios, Jo跾o Varaj跾o, and Pedro Soto-Acosta, editors.
Publisher：IGI Global
ISBN：9781613500453 (electronic bk.) ; 9781613500446 (hardcover) ; 9781613500460 (print & perpetual access)
Publication Date：c2012.
其他作者：Colomo-Palacios, Ricardo ; Varaj跾o, Jo跾o ; Soto-Acosta, Pedro
語言：zh
出版地：Hershey, Pa. :
Description

xvi, 342 p. ::ill. ;:29 cm.

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