Customer relationship management and the social and semantic web : enabling cliens conexus

作者:Ricardo Colomo-Palacios, Jo跾o Varaj跾o, and Pedro Soto-Acosta, editors.
出版社:IGI Global
ISBN:9781613500453 (electronic bk.) ; 9781613500446 (hardcover) ; 9781613500460 (print & perpetual access)
出版日期:c2012.
其他作者:Colomo-Palacios, Ricardo ; Varaj跾o, Jo跾o ; Soto-Acosta, Pedro
語言:zh
出版地:Hershey, Pa. :
內容簡介

xvi, 342 p. ::ill. ;:29 cm.